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We rely on all members to help keep our community a safe place for people to share and view information.

 

We have developed five community values that should underpin all your interactions and help guide your posts:

 

Supportive

We encourage our members to give and receive support, sharing their stories and experiences in audio courses creation.

 

Respectful

We respect where members are on their creation journey, and listen without judgment.  Appreciate that others may have an opinion different from yours.  If you see abuse, report it to us using the ‘report post’ button on the forums.

 

Empowering

We empower our members to make suggestions that support creation journey.  Don't hold back in sharing your knowledge – it's likely someone will find it useful or interesting. When you give information, provide your sources.

 

Safe

We support our members to talk openly about difficult subjects in a safe manner.  Remember that the forums are maintained by all the participants. Don't post personal information that you would not be comfortable sharing with a stranger. We recommend you use only your first name or a pseudonym in your username and that you don't post any information that may identify you or anyone else, such as your address, email address or phone number.

 

Friendly

We approach all our content with kindness, warmth and always assume the best intentions.  Welcome new members, share your tips or show them how to use the website. If you are a new member, make sure to introduce yourself – our community is waiting for you.

 

It will also be helpful if you:

 

Stay on topic. When creating a new discussion thread, give a clear topic title and put your post in the appropriate topics. When contributing to an existing discussion, try to stay 'on topic'. If something new comes up within a topic that you would like to discuss, start a new thread.

One account per person. Running multiple identities on our forums is not permitted. If you are unable to access your account, please get in touch with us rather than creating a new one.

We maintain the right to remove posts and threads. We need to make sure that material posted in the discussion forums is not potentially harmful. For this reason, we may edit or delete any post that is disrespectful or distressing to others., avatar or display name that:

 

Moderation

 

A team of moderators have been entrusted with the ability to intervene when these Community Rules have been breached. However, due to the dynamic nature and the sheer volume of posts, we can't immediately read everything written – therefore much of the responsibility for maintaining our friendly environment lies with you.

If any material you post raises concerns about your safety or the safety of others, we may try to contact you to make sure that you or others are safe. We may also need to pass your contact details on to authorities who can help protect your safety or the safety of others (for example, to the police or a mental health crisis service).

Should you wish to query a moderation decision, please get in touch with us privately via email and we will respond on the next business day.

You will be advised by email if we are unable to publish your post, or if a post has to be edited or removed from the forums because it breaches our community rules. We take our duty of care in providing a safe environment for all forum members seriously, and this includes recognizing when a member may benefit from participating in our forums and when it may be more appropriate to seek support offline.

We reserve the right to permanently deactivate the accounts of users who breach our community rules.

Threads from users who are no longer on the forums may be archived (locked or unpublished) at the discretion of moderators.

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